Services

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Working hand-in-hand

We recognise that changing a system can be a daunting task, that’s why we work hand-in-hand with you to get your information transferred smoothly and ensure that your staff have the confidence to take the fullest advantage of our market leading payroll software, Star Payroll Professional.

Our dedicated support team of payroll specialists is always on hand to provide a full support service via email, internet portal and direct to helpdesk hotline. You can be sure that any issues you may have are dealt with as quickly and efficiently as possible. We never forget you have a business to run!

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First class implementation and training

Our step by step implementation approach, combined with our extensive industry experience, means that we can get you quickly up and running payroll.

When it comes to training, whether you’re a payroll bureau, an institution or a commercial business, you want to get the maximum business benefit from our industry leading software as quickly as possible. To achieve this, we use a combination of on-site and remote learning, supported by webinars and videos, as part of our implementation process.

We don't stop there. We know that staff and the industry are always changing, and ongoing training is designed to ensure that you’re kept up to speed with developments in payroll rules and legislation, as well as new product features to support your business as it evolves.

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Dedicated support

As experienced payrollers we know the pressures of delivering your payrolls reliably, accurately, week by week, month by month, whether you operate a large single payroll or run a Payroll bureau. Our software is the recommended payroll software of choice for single organisations, educational sector and bureaux alike. Your dedicated support team is based in the Star operations centre, alongside software development. Whether you contact us via telephone, email, or customer portal, expertise is available whenever you need it.

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"Without a doubt the best customer service I have ever dealt with. Always friendly and polite on the phone and always willing to help and go through step by step instructions.”

Denise Redmond, Glen Drummond

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